Business Requirements Document

Egypt's First
Home Hospital Platform.

Connecting patients, healthcare providers, operation teams, and logistics through one unified, real-time digital ecosystem.

Real-Time GPS
TAT Monitoring
13 Core Modules

Patients & Families

Request home medical services, track provider location on a live map, view invoices, access medical records, and explore service packages from a single app.

Healthcare Providers

Doctors and nurses receive assignments, accept/reject requests, activate GPS tracking, document visit notes, and complete visits in real-time.

Operations & Engine

A central server manages requests, assignments, GPS updates, TAT monitoring, and warehouse alerts while the Operation Control team coordinates the flow.

System Architecture

13 interconnected modules powering the ecosystem

2 Mobile Apps

  • Patient App • Family Member App iOS/Android
  • Doctor App • Nurse App • Driver App iOS/Android

6 Web Dashboards

  • Super Admin
  • Admin Dashboard
  • Warehouse Owner
  • Operation Control
  • Human Resources (HR) NEW
  • Patient Web Portal

2 Core Systems

Care Hub Server

Node.js + Socket.io Central Engine handling real-time routing, GPS, and TAT.

Legacy System Code Zone

Historical data sync ensuring continuous operations and historical tracking.

The Real-Time Journey

End-to-End Operational Flow

1

Request Created

Patient or family member submits a service request through the app or web portal.

2

Server Receives

Care Hub Server receives the request and notifies the Operation Control team.

3

Provider Assigned

Operation Control assigns the right doctor, nurse, and/or driver to the request.

4

Provider Accepts

Provider receives the assignment and accepts or rejects it in real time.

5

GPS Tracking Active

When the trip starts, GPS tracking activates and the patient can follow on the map.

6

Visit Completed

Provider submits visit notes, the invoice is generated, and all teams receive updates.

Ecosystem Nodes

Detailed Module Breakdown

13 Nodes Active

Click on any module to view deep inspection details.

Nerve Center Engine

WebSocket System Events Matrix

care-hub-server.js

Strategic Impact & Business Value

Faster Request Handling

Real-time routing and assignment drastically reduce response times.

Better Patient Experience

Full transparency and control over the home healthcare journey.

GPS-Based Visit Tracking

Live location updates give patients and families real-time arrival visibility.

Improved TAT Monitoring

Automated alerts ensure service timelines are strictly maintained.

Better Warehouse Control

Low-stock alerts and tracking prevent service disruptions.

Smooth Legacy Data Sync

Existing operational knowledge is preserved and leveraged from day one.